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Frequently Asked Questions
- We try to ship out product as quickly as possible, usually same-day or next-business day, using local courier services. Any delays in shipping will be communicated.
- We are currently shipping to Canada only for our first release. But we will be expanding to the US, followed by the rest of the world in the next coming releases.
- You can expect your order within 5 business days of the ship date with in Canada, depending on the distance.
- Please ensure that the shipping address entered is correct before submitting your order as incorrect shipping details will incur extra shipping fees and will lead to delays in receiving your products.
- Free shipping is available in all of Canada for orders above $75 (Canada post Expedited Parcel)
- We are unable to accept returns as it is our policy to only send consumable goods directly from our facility. If there is an issue with your shipment or product, please let us know at firstname.lastname@example.org and we will do our very best to address the issue.